Dear Support staff,
Using the debug tools in my browser, I created a hidden field named “gender” and (based on the coding style of single characters you’ve used) I guessed that the value needed would be “M”. After doing this, your sign up process completed correctly.
Another error was encountered when I attempted to add a second card holder to my account. Selecting “Miss” for my girlfriend’s account, I would then move down to select a gender, the field was this time present however by selecting “Female” the title “Miss” would be changed to no selected value. Selecting the title again would do the same for the gender field thus once again throwing up an error that not all mandatory fields were correctly filled in.
I hope this information will help you remedy the issues with your live site as quickly as possible so that you may start receiving online applications again.
Computer Scientist and Software Developer